anyybarn Store Return & Refund Policy

Return Window

anyybarn Store welcomes returns submitted within 30 days of the delivery date. To qualify, every returned item must be unused, unopened, and in its original resalable condition, with all original product tags (where applicable) still attached and the original packaging completely intact. If an item arrives damaged, defective, or materially different from its description, it remains eligible for return even after the 30-day window has passed.

Non-returnable items:

• Final sale items (clearly marked as final sale at checkout)
• Opened or partially used personal care, hygiene, and intimate apparel items
• Intimate apparel, swimwear, and undergarments
• Digital download codes, e-gifts, and physical gift cards
• Items damaged due to customer misuse, improper storage, or failure to follow product handling instructions
• Items returned after the 30-day return window without prior written approval from anyybarn Store support

How to Initiate a Return

1. Send an email to our support team at [email protected] including your complete order number, the specific item(s) you want to return, and a short explanation of the reason. If your return involves damage or a defect, please attach clear photographs of the affected items and their packaging to your initial request.
2. Our team will review your request and provide a valid Return Merchandise Authorization (RMA) number within one business day, together with return shipping instructions where applicable.
3. Carefully pack the item(s) you are sending back so they are protected during transit, and write the issued RMA number clearly and legibly on the outside of the shipping package. Never write directly on the original product packaging.
4. Send the package to the return address included in your RMA confirmation email, using a shipping method that provides tracking.

Returns that arrive without a valid, active RMA number may be declined upon receipt or may face substantial processing delays. anyybarn Store cannot be held responsible for return packages that are lost or stolen when sent without a valid RMA.

Refund Processing

Once anyybarn Store receives and inspects your returned item, approved refunds are issued to your original payment method within 3–5 business days. When a damage or defect claim is approved (with valid photo proof submitted upfront), the refund is processed within 1–2 business days of claim approval. Please allow an additional 5–10 business days for the refunded amount to appear on your bank or card statement, as this depends on your financial institution's processing times. Original shipping charges are non-refundable unless the return results from an error on our part (for example, sending an incorrect or damaged item). All refunds are issued directly by anyybarn Store to the original payment method used at checkout; store credit will only be provided if the customer explicitly requests it at the time of return.

Damaged or Incorrect Items

If your order arrives damaged, contains incorrect items, or is not as described, please contact us within 7 days of delivery with clear photos of the issue, your order number, and details of the problem. We will arrange a replacement of the correct item or issue a full refund at no additional cost to you, including covering all return shipping fees associated with returning the affected item.

Return Shipping Costs

Customers are responsible for all standard return shipping costs, unless the item being returned is defective, damaged in transit, or the issue is due to an error made by anyybarn Store. A prepaid return shipping label is available for a $7.95 USD deduction from your total refund amount for standard returns. For all returns due to anyybarn Store error (incorrect items, shipping damage, or defective items on arrival), we cover 100% of return shipping costs with no deductions from your refund.